SHIPPING & RETURNS
GENERAL DELIVERY INFORMATION
IRELAND DELIVERY OPTIONS
DPD NEXT BUSINESS DAY - €5
ORDER BEFORE 3PM GMT MON-THURS. (EXCLUDING BANK HOLIDAYS)
FOR NEXT BUSINESS DAY DELIVERY, PLEASE MAKE SURE ORDERS ARE PLACED BEFORE 3PM THURSDAY. ANY ORDERS PLACED BETWEEN 3PM THURSDAY & 3PM FRIDAY WILL ARRIVE THE FOLLOWING MONDAY.
UK DELIVERY OPTIONS
No customs duty.
DPD 2 BUSINESS DAY - £8
INTERNATIONAL DELIVERY OPTIONS
DPD Express Tracked - Price calculated at checkout
3+ DAYS (DUTIES & TAXES ARE CALCULATED AT CHECKOUT IF APPLICABLE)
WANT TO TRACK YOUR ORDER?
YOUR TRACKING INFORMATION WILL AUTOMATICALLY BE EMAILED TO THE EMAIL ADDRESS ON YOUR ACCOUNT OR SENT BY SMS TO THE PHONE NUMBER ON YOUR ACCOUNT. IF YOU DON'T RECEIVE THIS, PLEASE CHECK YOUR SPAM FOLDER.
RETURNS
All Returns for exchanges must be sent back within 14 days of your delivery date. We recommend to use a service that ensures you can insure and track your returns.
Returns for exchanges must be in perfect original sale condition. Items must not be worn and all tags/packaging must be intact. Exchanges must be of similar or higher value.
We can’t refund your original and return postage cost.
Any returned items must be in its original box and packaging with all original contents included such as spare laces dustbags shoe filler paper etc.
Items must have no signs of wear or odor. If products are returned with wear / damage, these will be returned back to the customer.
To start a return, please email info@griidofficial.com with the subject "RETURNS & Your order number" and we will give you instructions on how to proceed.